Medical Records Scanning

Contego HIM provides nationwide onsite scanning services so you can focus on patient care, transcription, and coding. Contego’s project management team will design and implement an all inclusive package with software, equipment, and experienced personnel. Our unique suite of offerings combine record imaging solutions with the people and training required to efficiently operate an entire HIM department.

We can also import the scanned images to your existing EHR or provide a hosted solution for secure online access.

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Project Management

Contego HIM’s dedicated project team approach guarantees that client-specific deadlines are obtainable and are completed with the highest degree of accuracy. Contego HIM works with production scheduling tools to ensure that all projects are assigned the proper combination of technology, equipment, and manpower. Progress is reviewed daily and any necessary adjustments are made to maintain the optimal level of efficiency and productivity.

Contego HIM will be able to meet these deadlines based upon the philosophy of dedicating staff and equipment to all projects. Our project teams are responsible and accountable for all aspects of the client’s project. Our work is scheduled to meet these requirements at all times. In addition, we have an available pool of “Special Projects” production team members. Contego HIM does not use temporary employees for project work, so unskilled team members is never an issue.

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Document Management and Workflow

Contego HIM document management solutions provide process improvements from the registration desk to human resources, with flexible configurations to meet the needs of multiple departments within your hospital or practice.

• Accounting: Simplify the payment cycle by automatically routing requisitions and linking documents that must be matched or reviewed for payment, such as purchase orders, bills of lading and invoices.
• Human Resources: Digitize paperwork in employees’ personnel files, automatically route new documents to the appropriate HR staff member and provide employees with secure, HIPAA-compliant Web access to information in their HR records.
• Admissions: Link scanned patient records to electronic records stored in practice management or EMR applications.
• Back Office: Automatically route documents through verification, coding and claim-preparation processes.
• Billing: Retrieve encounter forms, charts, EOB forms, checks and correspondence directly from your billing application.
• Patient Records: Store and retrieve authorization request forms in a HIPAA-compliant environment, with audit trails that demonstrate adherence to established retention and access procedures, and ensure proper destruction of expired patient records with DoD 5015.2-certified records management functionality.
• Legal: Manage business and employment contracts, partnership and joint venture agreements, case files, transactions, research memos, forms, compliance records and correspondence.
• Credentialing: Streamline the credentialing process by scanning and organizing payer applications, diplomas, licenses, CVs and CMEs.

Contego’s consultants will work with your department to identify bottlenecks and automate business processes. With Workflow, documents are automatically moved, deleted, or copied based on customized rules, while email notifications ensure prompt action and simplify supervision.

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Hosting Services

Contego offers a highly secure hosted solution for electronic document storage, retrieval, and distribution.

• Internet retrieval of documents and data is made simple with 24/7 availability through a common web browser. No Plug-in downloads are required.
• 128-bit encryption security levels in multiple layers.
• Complete redundancy so that at no time are you ever out of touch with your documents.
• Wide variety of input formats including Text, Xerox, AFP, PCL TIF, GIF, JPG, PDF and more, with the ability to output documents through fax, print, email and saving to a local drive.
• Customized, user defined business rules to automate document distribution and workflow with complete control over home page look and all levels of access.
• Automated data tracking system with continuous audit on data sent, delivered, received and billed.

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HIM Consulting

Contego HIM will evaluate current document work flows, staffing, hardware, software, and other operational requirements to identify opportunities for productivity and process improvement. We will propose electronic document data capture, imaging, optical storage, and retrieval solutions that meet compliance regulations, operational needs, and organizational requirements.

As your document processing consultant, Contego HIM will recommend a complete document processing solution from start to finish resulting in a direct bottom line expense reduction.  We will identify immediate opportunities and select the best methodology tailored to your specific organization. 

In addition, we help Identify new opportunities for emerging technologies applicable to your needs, keeping your systems up to date and compliant as your company grows, changes, or adds new business lines.

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Healthcare Staffing

By outsourcing your HIM needs, Conteo HIM can help meet your staffing requirements without the hassle or expenses of recruiting, maintaining, and housing an HIM staff. This provides your medical facility with additional resources to invest in delivering superior healthcare. Our experienced and professional staffing services will assess your immediate needs and provide you with a customized health information management outsourcing solution.

Whether you are looking to outsource medical coding, medical transcription, or the entire HIM department, Contego HIM offers cost-effective solutions. Our HIM Departmental Outsourcing services include:

• Interim Management (Directors, Assistant Directors, Coding Supervisors, Transcription Supervisors, Clerical Staff Supervisors)
• Technical Staff (Coders, Transcriptionists, Tumor Registrars or Technicians)
• Clerical Staff (Release of Information, File Room, Assembly and Analysis, Chart Processing, Scan Technicians)

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